Resources

Blood Draw Sites

Press

Tick Talk Resource

Jan 26 2018

The High Cost of Misdiagnosis for Patients with Lyme Disease and Other Tick-Borne Diseases

The following article sheds light on some of these issues and the financial burden they can place on patients and their families. By growing your awareness of the potential costs that can result from misdiagnoses, you can make more informed decisions about different diagnostic testing options that could help you minimize health risks and financial […]

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Jan 12 2018

How to Find Doctors Who Can Help with Your Tick-Borne Disease

However, where do you start? What do you look for? What questions should you ask? The following article provides some useful suggestions to help you answer these and other questions so you can find and connect to the right doctor for your needs. Identify Doctors Trained in the Diagnosis and Treatment of Tick-Borne Diseases You […]

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Jan 12 2018

Your Lyme Disease Test Results Are Negative, but Your Symptoms Say Otherwise

Even if a patient has potentially been exposed to ticks and demonstrates symptoms that could be caused by Lyme disease, many doctors will still rely on laboratory tests to definitively determine whether a patient does or does not have the disease. And that can have serious, even deadly consequences for patients that have Lyme disease […]

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Supporting Resources

 

IGeneX Supporting Resources ILADS
IGeneX Supporting Resources Lyme Disease Association
IGeneX Supporting Resources Lyme Disease Association of Australia
IGeneX Supporting Resources Tick Talk Resource
IGeneX Supporting Resources Lyme Disease Patient Support UK
IGeneX Supporting Resources Bay Area Lyme Foundation
IGeneX Supporting Resources Lyme Light Foundation

FAQs

  • Why do certain Nurse Practitioners order tests for their patients and some may not?

    Each state has its own regulations for the Nurse Practitioners. Some States allow Nurse Practitioners to order tests.

  • Why are certain tests not yet available for New York Residents?

    These are tests that have not yet been submitted or approved by the New York State Department of Health (NYSDOH) for use by for New York residents.

  • Which tick-borne diseases does IGeneX test for?

    Lyme Disease, Tick-borne Relapsing Fever, Babesiosis, Bartonellosis, Ehrlichiosis, Rickettsiosis (Rocky Mountain Spotted Fever). In addition, we also test for Chlamydia pnuemoniae.

  • What are your hours of operation?

    IGeneX is open Monday through Friday 8:00 am — 5:00 pm, PST (Except Holidays). Our phlebotomy hours are Monday through Friday 8:30 am — 4:00 pm, PST.

  • My doctor’s office does not draw blood. Where can I get by blood drawn?

    Please refer to the list of recommended drawing labs. If you do not live close to any of the listed drawing labs, then consult with the local labs in your area, or the local hospital.

  • Is IGeneX FDA approved?

    IGeneX is not required to be FDA approved. IGeneX provides services on clinical samples. We do not sell test kits.

  • Is IGeneX a licensed laboratory?

    Yes, IGeneX is licensed by CMS (Centers of Medicare and Medicaid Services) and the state of California. In addition we are licensed in all the states that require licensing (New York, Florida, Maryland, Pennsylvania, and Rhode Island).We are a CLIA certified high complexity testing laboratory.

    Thus, we are held to high quality standards and regulations, with on site inspections by State and Federal inspectors every two years.

  • How long does it take to get test results?

    Generally around 10 business days. Testing may be delayed if all required information on the request form is not provided.

  • How do I order testing at IGeneX?

    How it Works

    IGeneX tick-borne illness tests are the most complete and accurate tests available. Testing is easy and we’ll guide you the whole way through.

    1. Order a Test Kit
    After discussing your symptoms with your doctor, order your test kit right here.
    Your kit will arrive at your door ready for next steps.
    Order a Test Kit

    2. Complete Paperwork with your doctor
    Your kit will come with the appropriate paperwork, which you need to complete with your doctor to determine the specific tests IGeneX will conduct with your samples.*

    *Incomplete paperwork can result in testing delays

    3. Take Kit to blood draw site
    Take your test kit and all contents including paperwork, to a blood draw site. Once your sample is collected, the kit needs to be mailed to IGeneX, by either yourself or the blood draw site, for analysis.
    Find a blood draw site

    4. Get Results
    IGeneX will conduct the tests as determined by you and your doctor, and will send the results to your doctor when completed. The last step is to visit your doctor for interpretation of results, diagnosis, and to discuss your treatment options.

  • How do I order a test collection kit?

    How it Works

    IGeneX tick-borne illness tests are the most complete and accurate tests available. Testing is easy and we’ll guide you the whole way through.

    1. Order a Test Kit
    After discussing your symptoms with your doctor, order your test kit right here.
    Your kit will arrive at your door ready for next steps.
    Order a Test Kit

    2. Complete Paperwork with your doctor
    Your kit will come with the appropriate paperwork, which you need to complete with your doctor to determine the specific tests IGeneX will conduct with your samples.*

    *Incomplete paperwork can result in testing delays

    3. Take Kit to blood draw site
    Take your test kit and all contents including paperwork, to a blood draw site. Once your sample is collected, the kit needs to be mailed to IGeneX, by either yourself or the blood draw site, for analysis.
    Find a blood draw site

    4. Get Results
    IGeneX will conduct the tests as determined by you and your doctor, and will send the results to your doctor when completed. The last step is to visit your doctor for interpretation of results, diagnosis, and to discuss your treatment options.

  • Does IGeneX bill insurance?

    No, IGeneX does not bill insurance, except for Medicare “PART B”. We do send each patient a statement with the required information to submit to the insurance provider for patient reimbursement.

  • Can IGeneX draw blood?

    Yes, IGeneX has qualified phlebotomists to draw blood for tests performed at IGeneX. See hours above.