Month: March 2020

Important COVID-19 Coronavirus Message from IGeneX

Due to a Shelter In Place order mandated by the State of California concerning COVID-19, many “non-essential” businesses throughout the San Francisco Bay Area will be closed for the next few weeks. IGeneX, however, will continue to be open to receive and process patient samples. During this time, our Billing and Customer Support staffing hours will be reduced, as we enact additional social distancing policies to do our part to limit the spread of the Coronavirus.

Your satisfaction remains a top priority for us, and our staff will be here to address your needs as quickly as possible. Please contact us at 1-800-832-3200 if you have any questions or concerns.