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Download forms, policies, pricing, and other helpful information for ordering testing services from IGeneX.

If you have any questions, please contact us directly at
1-800-832-3200, or send a message to customerservice@igenex.com.

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FORMS & POLICIES

Domestic

International

Prices & Billing

Medicare

INSTRUCTIONAL VIDEO

Need help with the Test Requisition Form?

Watch the interactive video below for step-by-step instructions on how to fill out the form and select the appropriate tests or test panels.

Click on the menu in the top left of the video to jump to a specific section of the TRF.

We look for more and detect more, no matter when you were exposed

Home » Stores » 1 on 1 Phlebotomy Laboratory Services

WHY IGENEX IS DIFFERENT

Dedicated R&D

We have a dedicated research and development team of tick-borne disease experts who are relentlessly focused and committed to developing the most precise and effective diagnostic tests for Lyme disease, Tick-Borne Relapsing Fever, and other tick-borne diseases.

– First to identify Borrelia burgdorferi in ticks in California
– First to identify Babesia in New York, Switzerland, and Australia, using our exclusive patented FISH technology

More Comprehensive Testing

We test for more relevant strains of tick-borne pathogens than any other lab, even those pathogens that exhibit Lyme-like symptoms but may be due to a different tick-borne disease and require different treatment paths.

It is important to test for co-infections. Nearly 1 in 4 ticks infected with the Lyme Disease pathogen carry more than one pathogen. That means nearly 25% of patients will not be diagnosed if the patient is tested only for Lyme disease.

Superior Testing Criteria

We developed our in-house testing criteria for Lyme disease and other tick-borne diseases based on decades of evidence and validation studies. Most labs use Lyme disease testing criteria developed in 1994 when much less was known about the disease and its pathogens.

IGeneX has developed several industry-leading tests. Our ImmunoBlot test has a sensitivity rate that is nearly double that of the standard two-tier testing protocol.

Cutting Edge Technologies

We arm our talented scientists with the most cutting-edge technology available to help enable them to find new solutions that challenge the status quo of testing for Lyme and associated tick-borne diseases. This positions us at the forefront of providing the most comprehensive testing possible to aid physicians in diagnosis.

– First to introduce Relapsing Fever Western Blot testing

– First to introduce comprehensive Lyme ImmunoBlot and TBRF ImmunoBlot testing

We are part of the Lyme Community

Lyme disease is the most well-known tick-borne illness and one of the fastest-growing infectious diseases in the United States. It has now been detected in all 50 US States.

IGeneX is deeply dedicated to physician education around Lyme. We are committed partners with Lyme experts and Lyme groups, including ILADS, Bay Area Lyme Foundation, and the Liv Lyme Foundation. IGeneX is also fully CLIA/CMS certified.

Better Detection

IGeneX tests are based on the latest findings of Lyme disease and other tick-borne illnesses to provide the most complete and accurate results for diagnostic purposes. We test for more species than any other lab.

IGeneX offers a broad range of individual tests and panels for all tick-borne diseases. Physicians are encouraged to test their patients using a panel approach, which is a combination of direct and indirect test methodologies that detect multiple tick-borne diseases.

IGeneX ImmunoBlots Are Superior Lyme Disease Tests

Lyme disease has become increasingly challenging to diagnose, making accurate and reliable testing even more essential to inform and support physician diagnoses. The two-tier ELISA/Western Blot testing recommended by the CDC uses result criteria developed in 1994 when far less was known about Lyme disease. These tests don’t provide physicians with a complete picture for accurate diagnosis.

IGeneX ImmunoBlots use recombinant proteins to detect Lyme IgM and IgG antibodies to more B. burgdorferi sensu lato species than the current Western Blot does. Prepared from two strains of B. burgdorferi, the IGeneX ImmunoBlot produces a higher sensitivity and the most comprehensive testing for Lyme disease antibodies in patient serum samples.

Lyme ImmunoBlot IgM

IgM antibodies are the earliest to appear in response to a patient’s exposure to the disease.

IGeneX Specific Proteins (Band-kDA):

23kDa, 31kDa, 34kDa, 39kDa, and 41kDa

IGeneX Result Criteria:

Positive Result:
Combination of any two or more of the above bands

Negative Result:
Any profile that does not meet positive criteria

CDC recommended Specific Proteins (Band-kDA):

23kDa, 39kDa, and 41kDa

CDC Result Criteria:

Positive Result:
Combination of two or more of the above bands

Negative Result:
Any profile that does not meet positive criteria

Lyme ImmunoBlot IgG

Lyme IgG antibodies are produced four-to-six weeks following infection and can persist for years.

IGeneX Specific Proteins (Band-kDA):

23kDa, 31kDa, 34kDa 39kDa, 41kDa, and 93kDa

IGeneX Result Criteria:

Positive Result:
Combination of any two or more of the above bands

Negative Result:
Any profile that does not meet positive criteria

CDC recommended Specific Proteins (Band-kDA):

18kDa, 23kDa, 28kDa, 30kDa. 39kDa, 41kDa, 45kDa, 58kDa, 66kDa, and 93kDa

CDC Result Criteria:

Positive Result:
Combination of five or more of the above bands

Negative Result:
Any profile that does not meet positive criteria

The ImmunoBlot test for Lyme disease has a sensitivity greater than 93%, whereas the ELISA and Western Blot two-tier testing protocol recommended by the CDC has a sensitivity of only 57.6%.

Sources:

The Accuracy of Diagnostic Tests for Lyme Disease in Humans, A Systematic Review and Meta-Analysis of North American Research. PLoS ONE 11(12): e0168613.

Pilot Study of Immunoblots with Recombinant Borrelia burgdorferi Antigens for Laboratory Diagnosis of Lyme Disease

Licensing & Accreditation

IGeneX is licensed in all 50 states because we are CLIA certified. Some states require a separate license. Click a state below to view license.

If you suspect, get yourself checked.

IGeneX Tick-Borne tests are the most complete and accurate tests available.

CONTACT IGENEX

Home » Stores » 1 on 1 Phlebotomy Laboratory Services

IGeneX provides blood draws M-F from 9am – 4pm at its headquarters in Milpitas, CA.

AT IGENEX, OUR PRIORITY IS TO MAKE YOUR EXPERIENCE AS CONVENIENT AS POSSIBLE

We Provide a Personalized Path to Help Answer Your Questions

We give you a variety of avenues to get your questions answered quickly from our website.

Do you prefer a human touch? We pride ourselves in making sure that we deliver personalized service with our friendly and knowledgeable staff.

US: (800) 832-3200
International: +1 (650) 424-1191
Email: customerservice@igenex.com

We can help answer questions about the tests we offer, and provide your physician with your result status and a general interpretation of your test results. Only your physician can help you determine which tests to order, and only your physician will be able to provide you with a full analysis of your condition and test results.

OUR LOCATION

556 Gibraltar Dr.
Milpitas, CA 95035, USA

Get in Touch

If you are a physician and would like to learn more about IGeneX or our tick-borne disease testing products, let us know by completing the form below or calling us at 1-800-832-3200. If you are a patient, please do not use this form. Send an email to customerservice@igenex.com or call us at 1-800-832-3200.

By appointment only. Please send email.

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